yamanplus Privacy Policy – How Your Personal Data Is Handled in the Philippines

What Information Does yamanplus Collect and Why?

When you register an account with yamanplus, we collect the personal information necessary to create and manage your membership on our platform in the Philippines. This includes your full name, date of birth, residential address, email address, and mobile number. We also collect a government-issued identification document to verify your identity in accordance with our Know Your Customer obligations. Payment-related information, such as your preferred payment method and transaction history, is recorded to process deposits and withdrawals in Philippine pesos. All information collected at registration is used solely for the purposes of operating your account and complying with applicable legal requirements.

When you use the yamanplus platform, we automatically collect certain technical data about your device and browsing activity. This includes your IP address, device type, operating system, browser type, and the pages you visit within our platform. We use this technical data to maintain platform security, detect unusual activity, and improve the overall experience for Filipino members. Session data and login timestamps are also recorded to help us identify and respond to any unauthorised access attempts. This information is not used to build advertising profiles and is not shared with third-party marketing services.

1. How Is Your Personal Data Used?

The personal data we collect is used to operate your yamanplus account, process your transactions, and communicate with you about your membership. We use your contact details to send account-related notifications, such as deposit confirmations, withdrawal updates, and security alerts. Your identity and payment information is used to fulfil our legal obligations under Philippine regulations, including anti-money laundering requirements. We may also use aggregated, anonymised data to analyse platform usage trends and improve our services for members across the Philippines. We do not use your personal data to make automated decisions that have a significant legal or financial impact on you without human review.

2. Who Has Access to Your Data?

Access to your personal data within yamanplus is restricted to staff and systems that require it to perform their specific functions, such as account management, payment processing, and customer support. We do not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. In limited circumstances, we may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification services, all of whom are bound by strict confidentiality obligations. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines when required to do so by law. Any third party that receives your data is required to handle it in accordance with applicable data protection standards.

3. How Long Do We Keep Your Data?

yamanplus retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law in the Philippines. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering regulations. Technical and session data is retained for a shorter period and is regularly reviewed and purged in accordance with our internal data retention schedule. If you request the closure of your account, we will cease active processing of your data and retain only what is legally required. You may contact our support team to request information about the specific retention periods that apply to your data.

4. Cookies and Tracking Technologies

The yamanplus platform uses cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external marketing networks. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use certain features of the platform. Our use of cookies is limited to what is necessary to deliver a secure and functional experience for Filipino members.

5. Your Rights as a Data Subject

As a member based in the Philippines, you have rights over your personal data under applicable data protection law, including the right to access, correct, and request the deletion of your information. You may request a copy of the personal data we hold about you at any time by contacting our support team through the details provided on the platform. If you believe any information we hold is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. In certain circumstances, you may also request that we restrict the processing of your data or object to its use for specific purposes. We will respond to all data subject requests within a reasonable timeframe and in accordance with our legal obligations.

6. Data Security

yamanplus implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our platform uses encrypted connections to secure data transmitted between your device and our servers. Access to member data within our systems is controlled through role-based permissions, and all staff with access to personal data are trained in data protection responsibilities. We conduct regular security reviews to identify and address potential vulnerabilities in our platform. In the event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with our legal obligations under Philippine law.

7. Changes to This Privacy Policy

yamanplus may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer to Filipino members. When we make material changes, we will notify you through a notice on the platform or by email to the address associated with your account. The updated policy will take effect from the date it is published on the platform. We encourage you to review this page periodically to stay informed about how we handle your personal data. Your continued use of the platform after any changes are published constitutes your acceptance of the updated Privacy Policy.